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Contact Us:

Email: sales1@kayjayco.com

Phone: 209 532 1224
      Fax: 209 532 5822

   The KAYJAY Company
      13849 Northridge Road
      Sonora, Ca 95370

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Re: Our Online Store
Re: Anything you think we should have on our site for sale
Re: Any help or technical info you need.

 

Our Mission:

Our mission is to be the your best supplier of automotive electrical products.

We will accomplish this by being:
the best quality, fastest, easiest,and most economical source
for your automotive wire and electrical supplies.

We will provide outstanding value to you.

We will treat you even better than you expect to be treated
so that you regard us as the best company in our industry.
 

Our 5 Star Guarantee

We guarantee your total satisfaction!

Our 5 Star Guarantee makes it easy, convenient, and secure for you
to shop at kayjayco.com 24 hours a day, seven days a week.
We are so sure that we are the best place to buy automotive electrical supplies
that we guarantee the best quality, selection, service, and security available online today.


1. Guarantee & Service: All your purchases at kayjayco.com are covered by our 30-day unconditional money back guarantee. See our return policy below.

2. Quality & Safety: kayjayco.com ensures quality of by continuous random testing of the products we sell.   If something you purchase here does not meet your personal quality standards, return it for a refund - no problem! But please do let us know why it displeased you.

3. Selection: kayjayco.com has one of the best selections of automotive electrical supplies for the racer and enthusiast available for purchase anywhere. If we don't have a product you are looking for, let us know. We'll look for it,and if we decide to include it in our product line, we'll get it for you and give you a 10% discount on it.

4. Security and Privacy: kayjayco.com guarantees you a safe, secure online shopping experience. At kayjayco.com you will never have to worry about safety. Period. Your privacy and protection are our top priorities. We utilize state of the art Secure Socket Layer (SSL) communication using 128-bit encryption for credit card transactions, with Verisign. And, we don't share your personal information with anyone under any circumstances.

5. Support: We will deliver 24-hour response time (Monday through Friday) on your e-mail requests for technical support that we recieve between 9:00 AM and 5:00 PM Pacific Time. Our specially-trained staff of service representatives are available at (209) 532 1224 or via email at support@kayjayco.com during the same hours.


Returns:
If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping, handling & 20% restocking fee). You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase. Please E-mail our Returns Department at sales1@kayjayco.com within 30 days of the purchase date to receive return authorization and instructions.

If your Credit Card Payment Is Declined:
Please note that if your credit card is declined after your order is assembled, your order will be held until you clear the decline, up to 10 business days. A charge will be entered against your card for restocking and handling, which will be applied to the original purchase when the decline is cleared.
 

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